Privacy Policy

Your privacy is important to Nanpoen. So we have developed a basic guideline which covers all data we collect from our customers.

■Collection of your personal information (PI)

We ask you to provide your personal information when

  • ・ you order our products.
  • ・ you request for an estimate.
  • ・ you wish to receive information from us.
  • ・ you give us opinions or requests about our services or products.

We do not ask you to provide us any other PI other than your e-mail address unless above cases or other necessary situations.

■Use of your PI

We only use your PI when

  • ・ we contact you about your orders.
  • ・ we send you goods or invoices.
  • ・ we send you information about our service or products.
  • ・ we have an inquiry.
  • ・ we analyze data for better service.
  • ・ we have any other appropriate purpose in connection with the provision of our services.

■We will not disclose your PI to any other third parties excluding cases below.

We will not disclose your PI to any other third parties excluding cases below.

  • ・To send you goods
  • ・When you neglect your payments to us without any good reason (Transfer of receivables to the debt collection company).
  • ・Required to disclose personal data in response to lawful requests by public authorities.

■About access, correction or deletion of your PI

If at any time, you need to access, correct or delete your PI, you may request us.